Designing intelligent enterprise systems
I design intelligent enterprise systems where business logic, human behavior, and operational constraints align into scalable decision architecture.
Selected Projects
From Fragmented Onboarding to Unified Client Intelligence
Designing Behavioral Intelligence for Providers
Safe Identity Resolution for Enterprise EHR
AI-Assisted Clinical Workload Orchestration
About Me
Senior Product Designer with 8+ years of experience in product and UX — including 6+ years in enterprise SaaS and healthcare — focused on transforming fragmented systems into scalable, structured platforms.
My approach combines architectural thinking with pragmatic problem-solving — turning complexity into measurable outcomes.
"Strong UX emerges when human behavior, business logic, and system constraints work as one coherent structure."
Currently exploring AI-driven UX patterns and intelligent workflow automation.
How I Design Enterprise Systems
Map the system before touching UI
Understand data flows, dependencies, and stakeholder needs before any wireframe.
Align business rules with user behavior
Bridge the gap between what the system requires and how people actually work.
Design for constraints, not ideal flows
Real enterprise systems have edge cases, permissions, and legacy integrations.
Measure impact through operational metrics
Track task completion, error reduction, and time-on-task, not just satisfaction.
Career Path
Designing enterprise systems in regulated and operationally complex domains.
2021 -- Present
Teladoc Health
Product Designer
- Led UX for provider-facing dashboards and operational tools in a regulated healthcare environment
- Designed complex scheduling and performance workflows balancing compliance and usability
Grew into system-level thinking across regulated, multi-entity enterprise workflows.
2020 -- 2021
Credentially
UX/UI Designer
- Owned UX for credentialing and compliance workflows
- Simplified fragmented journeys through iterative testing and stakeholder alignment
2019 -- 2020
Inspectorio
UX/UI Designer
- Designed B2B dashboards and workflow-driven data visualizations
- Prototyped compliance monitoring systems
2013 -- 2019
Freelance & Early Career
UX/UI Designer
- Delivered end-to-end UX for healthcare, SaaS, and service platforms
- Worked directly with founders and cross-functional teams
Recommendations
What product leaders say about working with me.
“Her analysis of workflows and processes was among the most thorough I have seen in my career.”
Julie Fortier
Product & Experience Leader, Teladoc Health
“If you really need to move fast in your product ideas and hypotheses, you need a designer like Olga on your team.”
Iryna Mukha
Product manager, Credentially
Education & Professional Development
Continuous learning in strategy, AI, and behavioral design.
Education
European Humanities University
Bachelor's in Media & Visual Design
Vilnius, Lithuania · 2008–2012
Certifications
AI for Customer Research
Maven
Designing Strategy
IDEO U
Innovating with Data
IDEO U
Behavioral Design for Health
Irrational Labs